Recurring issue according to various blogs. ", "The Starlink system failed leading to a front end crash. It has driven well since then. Now one tire reads higher than the rest by 5 lbs", "USB port does not supply adequate power to charge the apple iPhone when using CarPlay. ", "Both front bearing did have flat spot creating harmony noise at 50 miles both front bear where replace". Restarted car with external battery, but electronic display gauges are now haywire. ", "Drivers seat squeaks when going over small bumps or sharper turns", "My car developed a loud rattle when the car was cold and moving at slow speed. Carplay will work for about 30 minutes. ", "Head unit did not consistently work. Two visits to the dealership finally resolved the problem when the system was reinstalled. No bass and loss of other frequencies. ", "The connectivity and Android Auto functions are finicky. it seems to happen with cold weather and goes away when the car warms up. ", "Subaru fixed it and it was a recall that Consumer Reports posted in there magazine. No stereo sound. It starts out happening intermittently and over a few months proceeds to happen loudly every time the gas or brake is applied. . Just another example of how poor this radio head is. ", "The head unit was defective and caused the entire entertainment and navigation screen to freeze. If so why doesn't all cars have it. Frustration is pushing me closer to trading car for a Toyota. These very annoying and somewhat safety threatening freezes occur approximately once every two to three weeks. So ran out of gas and left stranded", "It was a recall and we were informed not to count on the fuel gauge being accurate. ", "I'm told that the problems I experienced were caused from update that did not occur in time. The GPS and radio would freeze. ", "Over the air update was supposed to happen and didn't occur on it's own. When there is a difference, one display is 10 mph greater or lessor than the actual speed limit. View all 192 consumer vehicle reviews for the Used 2018 Subaru Outback on Edmunds, or submit your own review of the 2018 Outback. Long-time personal finance blogger Harry Sit (aka the Finance Buff) opens his financial toolbox to show what he uses to manage his finances, using an easy-to-follow discussion of the tools he uses. A class action lawsuit is currently working it's way through the courts. When I restart the car the screen will no longer be frozen. Everything is related. This was made most frustrating because the Starlink GPS proved to be useless to us during that trip. The first time it was on backorder for 3 weeks. ", "Two problems: 1. Rating breakdown (out of 5): Comfort 4.8. ", "Using car play, sometimes while on google maps for navigation, when a call comes in, and after I end the call , the directions are lost. ", "Took me a couple of times to pair our phones. Drove car home 300 miles, developed noise that turned out to be a wheel bearing. Subaru STARLINK dispatched help. In April I even went to Subaru of Melbourne FL for their guidance, which was that they would be glad to process the problem via Subaru USA . Sometimes phone calls will connect, although the person on the other end can hear me but I can not hear them. I consider the phone controls on the steering column (and on the infotainment screen) defective. Subaru has a problem. 2nd dealer visit at 6K service: they still said there was no problem with alignment. And when it's not functioning, the radio, GPS, CD Player, etc. When I re-connected, the system was functional. The only issue I seem to have is with infotainment system. Sirius often drops selected stations 2. won’t play, won’t skip, won’t work. Interface could be more user friendly. CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. Was out of state. ", "obvious and annoying rattle, that dealer cannot find source. Phone deletes itself often and asks if I want to connect a device. ", "Still haven't resolved the phone pairing", "The issue was present at purchase. ", "They had to replace the steering rack, because of a clunking noise I was able to demonstrate to them. ", "The GPS and radio locked up. When I arrived, they had done nothing to the car and the manager asked me what was wrong with it. They said that was a common problem from the Indiana plant. I love the car, hate the audio system. I've never had a car that was so sensitive that it would take so little to make the entire battery die. ", "The navigation system sometimes put me in the wrong area. This happens even when I use the exact wording specified in the manual or online help. There was a recall on it, had the radio and associated electronics replaced ( Harmon Kardon) and it operates fin now", "you will be using the apple car play and for nooo reason at all the apple car play will just disconnect. Also, windshield developed crack similar/exact location and type as seen on many other Outbacks of recent manufacture and as posted on line. Squeak in driver's seat: A known issue to Subaru and they repaired the problem for free. ", "The radio is part of the unit that includes the navigation system and back-up camera display. They are not confined to the nav unit. Rarely understands commands on the first or second attempt. 4.7 (444 reviews) 94% of drivers recommend this car. Very disappointed with this car. ", "Display went blank and so navigation system and CD/radio and backup camera were all unusable. Anonymous, FL (2013 Subaru Outback 2.5i Premium 2.5-L 4 Cyl) "Took Outback in for excessive oil consumption at 80,000 miles with no visable signs of oil leaks, or smoke coming from the engine . ", "Related to overall screen defect. ", "Known manufacture defect. Note that factory glass was used for replacement windshields so it's not an aftermarket issue. Had to be installed by the dealer as was a complete reset. The car was sacrificed but kept my family safe. VIN : 4S4BSENC1J3280185. Would have to use the manual key in the remote to unlock a door, and that would set off the alarm. I have not addressed this as I am so tired of dealing with the dashboard issues.". Cannot make a Voice Call because it no longer understands me (English speaking native) or it says no contacts connected. It took about 1 month to get a new head unit. Typically happens when I first use it. Another patch covered by a recall. We have been fine since. ", "oil leaking from engine fixed under warranty", "There was an obvious burning smell when seated inside the car with it running. A cracked valve cover gasket allowed oil to leak on the exhaust pipe. The service department is escalating with Subaru USA. ", "the phone does not always answer calls successfully and sometimes when making a call. Very infuriating! ", "Fuel Gage was grossly inaccurate. A large number of roads have incorrect speed limits, which means that routing is inaccurate because the system can't correctly calculate the fastest route. When I confirmed the issue, they asked to repair it on the spot and it's fine now. I believe this was a common generic problem with Subaru based on my online research. Sometimes many results have common words at beginning so VERY annoying. I'm afraid to take the car on a long trip. In my Outback, it takes many screen presses to get to the phone and call a favorite contact. ", "O'Brien subaru order new radio nav ans said it would take a week. A visit to the dealer didn't resolve anything as I was told those cars are supposed to do that. The new system periodically goes totally blank. ", "Head unit stopped working - renders all electronics inoperable. Subaru And Toyota To Recall 165000 Vehicles For Engine Issues. I could not get the radio to respond even using the physical dashboard buttons. This is especially dangerous if I am turning down radio volume to focus on difficult navigation. Interior design 4.7. I stated head unit - this is the same thing. Mazda Joins Audi Subaru And Others At The Top Of Consumer. CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Again Subaru needs to work on their software updates. ", "Not working and the dealer indicated that this is a known problem that they need a software update. It also has the annoying habit of saying (right or left) turn ahead, when you are 2 miles from the expected turn or exit. 2018. The next day, it was fine. Come test drive the certified Used 2018 Subaru Outback for sale in the greater Des Moines area at Ramsey Subaru of Des Moines. ", "Some buttons on the radio would not program. ", "Had to replace radio unit which was a known problem, and which caused the failure in the safety systems. ", "The oil gasket on the engine caused minor oil leakage and had to repaired. The big problem is that Subaru has outsourced all of the infotainment and navigation functions to third parties that they can't control. But in my unit, it was never a problem. ", "The software for the Starlink system is defective and Subaru has yet to fix it in spite of the fact that this software has been a know problem for over a year. Dealership performed a complete electronic operating reprogram of the radio as a precaution. ", "Tom Tom navigation system and data is woefully out of date and/or inaccurate. DIY is not my strong suit. ", "the mechanical key lock to be used when electrical system fails did not work. Could not shut the screen off so battery went dead and had to call AAA TO JUMPSTART to correct it at the dealer who said this is a problem in the 2017 and the 2018. The strut was replaced but after driving for several months the noise returned. In the year 2018 -- 100+ years since the introduction of the automobile -- this should not be an issue, especially in a car that lists for $39K plus options. Subaru dealer ordered new unit and replaced the entire unit. These are unresolved problems. ", "I got instructions on downloading and installing. The Subaru head unit is a piece of junk. I turn off the radio but after 20/30 seconds after the car starts the radio or car play comes on. Dealer traced problem to radio electronics and was able to reset it. I can still drive but the sound/ entertainment is stuck wherever I had it. Had car flatbedded to dealer, diagnosed and fixed under warranty. rebooting system). Before the recall fix could be made the unit quit working and the display went blank. Long known for their practicality and standard all-wheel-drive, the redesigned Subaru Outback and Legacy improve refinement and add new luxury features. While driving on freeways under guidance, it has the annoying bad habit of saying recalculating periodically when I pass an off-ramp. ", "I had the screen freeze up several time while playing music from my iPhone 9either through CarPlay or BlueTooth) and having the car navigation update directions, freezing the system. Our used car dealership has a great selection! ", "Intermittent problem. They could not be buffed out or painted over, Subaru replaced the hood. 2018 Subaru Outback consumer reviews. Consumer Reports reflects these issues and complaints in their ratings. It is on a recall and should be fixed at the next oil change by the dealer", "Ran out of fuel when it said I had 50 miles left in tank", "I saw the recall on the CR site and Subaru Canada sent me a letter. The only solution Subaru of Cherry Hill, NJ offered was doing a software reset, but no idea if that will work. Found insideThis book constitutes the refereed proceedings of the SecondInternational Conference on Internet of Vehicles, IOV 2015, held inChengdu, China, in December 2015. It is validating, at least...", "The gauge indicated there was more gas than there actually was", "@weeks after buying the car, we ran out of gas. It started after 23000 miles and worsened. I find the manuals huge, small print and VERY difficult to understand. I've spoken to the dealer and was told that there won't be a fix for this. Subaru isn't providing any information on when the next map update will be released, and they won't be sending owners notifications that the update is available. When shutting off the car and returning to start it the GPS did't function correctly with loss of radio and hands free navigation. VERY FRUSTRATING. ", "At least once a month Apple car play will not engage with the phone, it generally starts working again after a couple hours", "Since Day 3 of ownership (20Sept2017) I have had 11 occurrences where the 8 Media Console either freezes, aborts, or malfunctions when using iPhone 6P & iPhone X tethered via Apple USB cable & most recent iOS software. ", "We had the entire infotainment system replaced. ", "The screen didn’t come on when I started the car. Subaru issued recall/service bulletin", "Engine cut out periodically. This most be happening often if they already knew before I came into shop. The car was towed to dealership. Alot more electronics then my last one wow! Components of infotainment system should remain in state they were when car turned off. Particularly bad is speed limit indicators and updated business information. My first Subaru was a 2016 3.6R pretty fully loaded. No problems since. Dealer said it was my problem. Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission. ", "There was a recall issued for the head unit; a software issue could cause the unit to freeze on a black screen permanently. Twice lately the display is taking longer to start up which may indicate a further issues. ", "Whole screen and all associated systems stopped working. ", "ECM unit , would fail , not recognize key to start engine", "hard to set and needed to go to dealer for assistance", "The tail light fell out. Specs. It takes so long, I sometimes find myself distracted from my driving. ", "Software miscalculated mileage to empty gas tank, caused car to run out of gas on one occasion. come back from running errand, start car, push play to start song and screen freezes. another software update by mfg. Fill out our online form to schedule a test drive of J3396939SC today! Working fine since. Their loner vehicle has is the deluxe model and I do not like it at all. ", "When sudden major loss of coolant occurred vehicle towed to Subaru dealer where faulty factory hose connection fixed. Same creates feeling as if a strong gust of wind and steering correction needed.". ", "One of the headlights was sticking when it should have been automatically rotating when making a turn; that is, it was stuck in the straight ahead position rather than, for example, turning the right to illuminate objects on the right, when making a right-hand turn. While driving on roads that haven't been paved in a while their imperfections seem to drown out the vibration but it can still be felt if I focus on it. ", "The lane keep assist causes the steering to fell like it was floating when ever the vehicle came near any of the lane markings. The dealer has not been able to fix it. I can't change the screen above the steering wheel to see my speed, tire pressure, miles to go, etc. 2018 Subaru Outback . One minor warranty problem in 3 years was resolved at the dealership quickly. we were presented with a screen saying that you cannot make this change while driving the car and a large OK button (I thing it was a button). Turn off the car, turn it back on and sometimes it works. They are trying to hide this massive failure rate. ", "The entire Starlink system crashed after 6 months and had to be replaced. It took 6-7 weeks to get repaired. ", "Would be unable to change stations or screen would go blank and come back on with the preset FM changes missing. I had to drive the car over 100 miles to a Subaru dealer with the radio at full blast to get the dealer to switch out the radio. ", "In the first year of ownership, my system froze requiring a day at the dealership for an update. ", "Not sure if this is the right category, but the button controlling the rear hatch opening/closing that's by the drivers seat does not work right. One trip to the dealer resolved the issue. Radio will always restart even if it was shutdown when car turned off. ", "Major squeak in front suspension, dealer can't fine it. We are not computer illiterate so we proceeded to download the updates. Since new it was a little lemon, in less than a year the Battery went kaput, the computer system was so annoying and unreliable, the Subaru Dealer in Olympia, WA and Subaru HQ in New Jersey ignored all the car discrepancies. With the 2.5i, we measured fuel economy of 24 mpg overall, which is significantly better than any midsized SUV. I've asked the dealer twice about it. . We may earn money from the links on this page. The Subaru Outback is very reliable. Subaru makes great cars with lousy electronics. Then last week my phone book disappeared from the screen and no phone numbers to enter. I removed the fuse that controlled these units. The Car Book is full of all the facts that you need to make an informed purchase of a vehicle this year, including: crash test ratings -- rollover ratings -- maintenance costs -- fuel economy information -- insurance costs -- lemon ratings ... Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt. ", "All electronic issues seem to revolve around software issues and Harmon Kardon electronics. Their search tool is also not very intuitive and often returns results thousands of miles away first. this happened twice. Very unhappy with this my 2 nd Subaru. Used 2014 Subaru Outback For Sale At Bournes Auto Center. update also done to radio", "The screen issues with it going blank and freezing were within 3 months of owning the vehicle. Twice within the first couple months I ran out of fuel with more than 50 miles remaining, according to the display. 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